Design of Integral Reminder for Collaborative Appointment Management
نویسندگان
چکیده
Reminder systems have great potential to enhance healthcare outcome, but there is a big space for improvement to facilitate the collaborative appointment management with accessible mobile communication technology. This study proposes a design of integral reminder systems that automates the process of appointment rescheduling for patients and physicians in addition to confirmation and cancellation. Based on the premises of patient-centered care of media synchronicity theory, design principles are proposed to cater to the different requirements of healthcare providers and patient users on appointment management. The design provides useful guidelines for building integral reminder systems that enhance medical compliance.
منابع مشابه
Effectiveness of mobile-phone short message service (SMS) reminders for ophthalmology outpatient appointments: Observational study
BACKGROUND Non-attendance for hospital outpatient appointments is a significant problem in many countries. It causes suboptimal use of clinical and administrative staff and financial losses, as well as longer waiting times. The use of Short Message Service (SMS) appointment reminders potentially offers a cost-effective and time-efficient strategy to decrease non-attendance and so improve the ef...
متن کاملAppointment reminder systems and patient preferences: Patient technology usage and familiarity with other service providers as predictive variables
This study had two aims: to measure patient preferences for medical appointment reminder systems and to assess the predictive value of patient usage and familiarity with other service providers contacting them on responsiveness to appointment reminder systems. We used a cross-sectional design wherein patients' at an urban, primary-care clinic ranked various reminder systems and indicated their ...
متن کاملDesigning a logical data model of athletes' hospital information management system based on international standards
Background and purpose: Today, hospital care, relying on the health record system, has received more attention than before. Considering the diversity of data in these systems, the design of standard conceptual and logical models by service providers will play an important role in their success. Therefore, this research was conducted with the aim of designing a logical data model of the hospital...
متن کاملPREVENTION IN PEDIATRIC CARE Impact of Appointment Reminders on Vaccination Coverage at an Urban Clinic
Objective. To test if appointment reminders blinded to immunization status improve kept-appointment and vaccination coverage rates. Design. Controlled trial. Setting. Pediatric clinic serving a low-income community in New York City. Intervention. Children ages 4 through 18 months (n 5 1273) scheduled sequentially for clinic appointments were systematically assigned to 1 of 4 study groups: contr...
متن کاملGetting patients in the door: medical appointment reminder preferences
PURPOSE Between 23% and 34% of outpatient appointments are missed annually. Patients who frequently miss medical appointments have poorer health outcomes and are less likely to use preventive health care services. Missed appointments result in unnecessary costs and organizational inefficiencies. Appointment reminders may help reduce missed appointments; particular types may be more effective th...
متن کامل